How It Works — Please Read Before You Sign Up!

You sign up for a month. You pay monthly, for a set number of sessions. This is a commitment, not a pay-as-you-go arrangement.

Payment is upfront. Your month is paid in full before your sessions start .

Refunds. Once you've signed up for the month, that's the commitment — payments aren't refunded for change of mind or unused sessions. That said, I'm human: if something's genuinely gone wrong for you, get in touch and I'll sort it out at my discretion.

Need to cancel or move a session? Just let me know at least 3 days before. That's it — plenty of notice, easy to plan around.

Less than 3 days' notice? The session is charged in full, and it cannot be rescheduled. 

Can't make it in person? That's what video call sessions are for — up to 2 a month, same price, no fuss. Use them.

Genuinely sick, once in a while? Every package includes one grace cancellation a month for real emergencies. It has to be rebooked within that same week, or it's gone. After that, standard policy applies — see above.

Before you commit: if your schedule is unpredictable right now, this might not be the right time to sign up. I'd rather you wait until you can commit properly than sign up and struggle against the policy every month. When you're ready, I'm here.